Property Manager
Sign up today!Rent-Dock™ is an affordable online rent payment solution platform powered by First Data's secure payment network. Getting your account set up is fast and easy. Submit your application today to get started!
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Manage and Collect rent from your Tenants that reside in residential units. Tenants will no longer need to mail or stop by your office to pay rent. Tenants will enjoy the convenience of paying rent online.
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Collecting rent from your Multi-Unit tenants is now easier with Rent-Dock. Collect and Manage rent payments from each unit. Accept application and other fees from prospective or current tenants.
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Commercial tenants require a unique rent payment solution. Rent-Dock offers customized payment and enrollment options for commercial tenants. Please contact us for more information.
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This pricing model allows Property Management Companies to operate at a low cost, your tenants will pay $1.00 per Rent Payment (transaction). A low monthly fee will be applied depending on the number of tenants using the platform. Additional fees apply for online merchant account.
Custom pricing option is our On-Demand Pricing model based on tenant enrollment. Our sales team will assist your company to keep track of the enrollment process and set the pricing accordingly. Additional fees apply for online merchant account.
Once a payment is submitted, it is sent to our payment gateway for processing. You may contact your Property Manager to request a refund or a credit towards your next payment. The payment is made to your Property Management Company and not to Rent-Dock therefore only your property management company can assist you with your rent payment.
Your service fee will be based on the pricing model picked by your property management company. Additional fees apply for credit card payments.
We accept Bank ACH (e-check) and Credit Cards, you can select your method of payment when you pay your rent.
If you get an error when you try to make a payment, please verify that the information such as Bank Routing and Account numbers are accurate. You may also want to check your bank account to verify that you have sufficient funds to make the payment. If you continue to experience the same error, please contact your Bank.
If you get an error when you try to make a payment, please verify that the information such as credit card numbers and the billing address are accurate. You may also want to check your credit card account to verify that you have sufficient funds to make the payment. If you continue to experience the same error, please contact your credit card provider.
Yes, you will have access to First Data's Real Time Payment Manager. You can get real-time payment information and stay up to date on all transactions. No, we do not provide training, but we can assist you with any questions you may have. Once the boarding process is complete you will be given a guided tour of the product and its features by our sales and support team member.
Each Property Management Company will be provided a customized payment center page. Property must be added by the Property Manager from the dashboard.
